Frequently Asked Questions

What If We Have Waste On Our House Removal

Whilst we tend to keep our waste and clearance vehicles separate from our removal vans, we can take DRY waste and items from you at the end of the job to dispose of, wet or contaminated waste will require our dedicated vehicles – we reserve the right to refuse waste in our removals vehicles over health and bug concerns. At the time of your quotation please mention this and we can quote accordingly.

What Happens with the Key Exchange

This will be explained in your quotation but as a general rule of thumb (unless otherwise discussed) the first hour is free, and after that, it is £20 an hour, based on 2 members of staff and £10 per hour per extra member of staff (Reduced rates!).

Are the Staff Trained

All staff are fully trained to ensure any aspect of our service is undertaken to the highest service quality. We have dedicated staff for the various services, and work with a local I.T. company for our office I.T. relocation works.

Are Your Quotes All Inclusive

All our quotes are fully inclusive and are detailed enough to cover any extras (if and when required) and cover any eventualities.

What Time Can You Start

We can start any time that is required by the client, from early morning to late night starts, our priority is working with you to get your project done, complete and within the time frame required.